Effective Date: March 14, 2026
This Refund & Cancellation Policy outlines the terms related to service cancellations, payments, and refunds for services provided by Rapid Technical Services LLC.
By booking a service through our website or by phone, you agree to the terms described in this policy.
Company Name: Rapid Technical Services LLC
Website: rapidappliancerepair.shop
Address: Port Saeed Deira, Dubai, United Arab Emirates
Phone: 0561630891
Rapid Technical Services LLC provides independent appliance repair and maintenance services in Dubai.
Customers may cancel or reschedule their service appointment by contacting us through phone or website.
Cancellations made before the technician is dispatched will not incur any cancellation charges.
If a cancellation occurs after the technician has already been dispatched or arrived at the location, a service call or inspection fee may apply.
We recommend informing us as early as possible if you need to cancel or change an appointment.
In some cases, a diagnostic or inspection fee may be charged for evaluating the appliance issue.
Diagnostic fees cover the technician’s time, travel, and inspection of the appliance.
These fees are generally non-refundable once the inspection has been completed.
If the customer proceeds with the repair service, the diagnostic fee may sometimes be adjusted toward the final repair cost depending on the service agreement.
Rapid Technical Services LLC strives to provide reliable repair services. However, refunds may be considered in limited situations such as:
If a service was charged but not performed
If a billing error occurred
If a technician determines that the appliance cannot be repaired after payment was made for repair work
Refund eligibility will be reviewed on a case-by-case basis.
If appliance repair requires replacement parts:
Parts installed during the repair are generally non-refundable once installed and functioning properly.
If a part is found to be defective within the warranty period, it may be repaired or replaced according to the service warranty terms.
Customer satisfaction is important to us. If you experience any issues with our repair services, please contact our support team.
We will review the situation and attempt to provide a suitable solution, which may include:
Follow-up inspection
Adjustment or correction of the repair
Replacement of defective parts under warranty
Refunds may not be issued in the following situations:
Appliance problems unrelated to the repair performed
Damage caused by misuse, external factors, or electrical issues after repair
Customer refusal of recommended repairs after diagnostic service has been completed
Rapid Technical Services LLC may update this Refund & Cancellation Policy from time to time. Updated versions will be posted on this page with the revised effective date.
If you have any questions regarding this policy, please contact us:
Rapid Technical Services LLC
Port Saeed Deira, Dubai, United Arab Emirates
Phone: 0561630891
Website: rapidappliancerepair.shop
